Privacy Policy
This document describes what data ClawPipe collects, how it is used, and what choices you have. It applies to clawpipe.ai, app.clawpipe.ai, api.clawpipe.ai, docs.clawpipe.ai, play.clawpipe.ai, and the clawpipe-ai SDK packages.
1. What we collect
Account data
- Email address (required for sign-in).
- Display name (optional, shown in the dashboard).
- Password hash (argon2id). We never see or store the plaintext password.
- OAuth provider IDs if you sign in with Google or GitHub.
Project and usage data
- Project names and settings you create.
- API key hashes (SHA-256). Plaintext keys are shown once on creation and never stored.
- Per-request metadata: timestamp, provider, model, token counts, latency, cost, cached/boosted flags, and an opaque prompt hash used for cache lookup.
What we do NOT collect
- Prompt text, response text, or any LLM message content.
- IP addresses beyond transient use for rate limiting.
- Tracking pixels, ad-tech, or cross-site cookies.
2. Provider credentials
If you bring your own provider API keys (OpenAI, Anthropic, Groq, etc.) through the gateway, those secrets are stored encrypted at rest in Cloudflare KV and are only decrypted at request time to forward the call. ClawPipe staff do not have access to plaintext provider keys. You can rotate or remove them from the dashboard at any time.
3. How we use your data
- To operate the service — authenticate you, route your requests, show your analytics.
- To enforce tier limits and prevent abuse.
- To debug issues (aggregate metrics only — no prompt content).
- To contact you about your account, security, or major service changes.
We do not sell your data. We do not share your data with third parties for marketing or advertising.
4. Subprocessors
We use the following subprocessors to run the service. Each operates under its own privacy terms and signs a DPA with us where applicable.
| Provider | Purpose | Data |
|---|---|---|
| Cloudflare | Hosting, DNS, KV, D1, Workers | All service data |
| LemonSqueezy | Payments and subscription billing | Email, billing details |
| OAuth providers (Google, GitHub) | Optional sign-in | OAuth profile ID and email |
5. Data retention
- Account data: retained until you delete your account.
- Request metadata: 90 days rolling window for free/pro tiers, configurable for team/enterprise.
- Auth and session data: session cookies expire after 30 days of inactivity.
- Payment records: retained as required by tax and accounting law (typically 7 years).
6. Your rights
- Access. Export your account data at any time from the dashboard.
- Correction. Update your name, email, and project settings directly.
- Deletion. Delete your account and all associated data from account settings or by emailing [email protected].
- Portability. Your data is yours — export as JSON from the dashboard.
- GDPR / CCPA. If you are in the EU, UK, or California, you have additional statutory rights. Contact us to exercise them.
7. Children
ClawPipe is not directed to children under 16. We do not knowingly collect data from children.
8. International transfers
ClawPipe runs on Cloudflare's global edge network. Your data may be processed in any region where Cloudflare operates. We rely on standard contractual clauses for transfers out of the EU/UK where applicable.
9. Changes to this policy
We will update this page when our practices change. Material changes will be announced via email to account holders at least 30 days in advance.
10. Contact
Privacy questions: [email protected]
Data deletion requests: [email protected]